About
Expert DevOps. Fully Integrated. Zero Overhead.
About us
We are your FULLY-MANAGED infrastructure team
With years of experience building and leading infrastructure, engineering, and security teams in both startups and large enterprises, we founded NorthCoast DevOps to solve a recurring problem: the disappointment often associated with consulting services. Too often, consultants deliver rushed, inconsistent results, driven by a focus on minimizing costs rather than maximizing quality. Projects are frequently handed off between different engineers with varying skill levels, leading to incomplete solutions and the need for repeated engagements to fix prior issues.
At NorthCoast DevOps, we take a different approach. We focus on hiring only the most skilled engineers to ensure our clients receive consistent, production-grade solutions. While we excel at project-based work, our preferred model is staff augmentation. We work as an integrated part of your team—using your technology, communicating via your preferred platforms, and following your processes. Our goal is to be more than a consulting firm; we aim to be a trusted partner.
Our engineers sit in on your standups, learn your stack, provide thoughtful recommendations, and deliver stable, scalable solutions. We understand that continuity matters. Trust is built over time, especially with DevSecOps professionals who often have elevated access to critical systems. That’s why we offer dedicated resources, ensuring that your team doesn’t have to repeatedly get to know new faces.
At NorthCoast DevOps, we never offshore our services. You will always work with U.S.-based engineers who are available during your business hours. We hold ourselves to the same high standards you expect from your internal team. You define the terms, and we deliver.
Our Vision
The vision for NorthCoast DevOps is to provide high-quality, DevOps and DevSecOps services with a strong emphasis on best practices, automation, security, and seamless integration with client teams.
Our Mission
Our mission is to be your Infrastructure-as-a-Service partner—not just for a project, but throughout the entire lifecycle.

Lou Grossi, Founder & Principal Engineer
Lou Grossi is a seasoned infrastructure and software engineer with over 20 years of experience, having been an early member and served on the leadership team of several successful startups. As the founder of NorthCoast DevOps, Lou provides security consulting, IT operations, and helpdesk services. NorthCoast DevOps specializes in helping startups design, implement, and maintain secure, standards-aligned, and cost-effective cloud solutions that support growth and adaptability. Working with clients ranging from individuals to large, late-stage startups preparing for acquisition, NorthCoast DevOps tailors solutions to fit any stage of growth, ensuring each client’s technology is reliable, scalable, and ready for the future.
NorthCoast DevOps was built to be different. We only hire the best engineers and pay them what they’re worth—even if it means lower margins. We prioritize transparency, embedding directly into your workflows so we operate exactly like an extension of your team. We take pride in our craftsmanship, refusing to cut corners or upcharge for unforeseen project overages that should have been scoped correctly from the start.
Our mission is to be your Infrastructure-as-a-Service partner—not just for a project, but throughout the entire lifecycle. We provide predictable, set-monthly billing, eliminating incentives for rushed, incomplete work. We plan, build, deploy, and maintain your infrastructure with a turnkey approach, handling everything so you don’t have to. With 24/7 availability, seamless integration into your communications, and full operational support, we ensure that when you toss something over the fence, we’re always there to catch it.